Customer Service Quality - Department Auditor (11
HealthSpring, Inc.-Houston, TX, 77219, USA
Customer Service Quality - Department Auditor (11) Tracking Code 216644-955 Job Description Responsible for conducting or assisting in the documentation of audit projects. May conduct internal audits. Assists in the development of monitoring standards. Responsible for verbal and written communications, internally and/or externally, accuracy of files, and system timeliness for process inquiries to meet regulatory standards. Includes Customer Service departments. Required Skills Responsible for ensuring compliance with governmental (CMS, SOX, etc), departmental, and company guidelines. May mo...