better Inbound Technical Customer Support

Essential Functions: - Responsible for all customer inquiries and questions - Provide excellent customer service at all times - Problem solve to help customers resolve technical issues on first call - Enters data from customers into various software programs - Appropriately communicate with upset customers to resolve their inquiries - Thrives as a team player in a fast-paced, high-energy, change-oriented environment - Participates in additional training courses when needed - Performs other related duties and assignments as required and as assigned by supervisor or manager. Job Requirements:...

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