Field Support Specialist
University of Wisconsin Medical Foundation-Middleton, WI
Job Description Under the general direction of the Support Center Supervisor, the Field Support Specialist is responsible for providing second line support to end users of UWMF computer systems and to resolve PC hardware and printer issues as needed. Responsibilities include, but are not limited to supporting computer users either via telephone and when appropriate, in person; assisting the PC/Network team in departmental PC implementation projects, and assisting in the support of enterprise applications, providing both hardware and software troubleshooting assistance. Qualifications - High...