Telecommunications Engineering Consultant
Experian Consumer Direct-irvine, CA, 92612
Position Duties & Responsibilities (detailed description): Telecommunications Engineer: This person is the primary point of contact for all voice related systems in the organization. This will include PBX systems, Voice Mail, Call Management Servers, CTI, Call Recording, IVR, Witness Call recording, VoIP technologies, Cell Phones, PDAs and Carrier Services. This role will support multiple Telephony systems in separate locations. Candidate needs to have strong skills in Call Center applications and IVR routing. Responsibilities: - Architecture, administration, maintenance, and provisioning o...