NOC Supervisor
Cox Communications-Atlanta, GA, 30342
SUMMARY OF POSTITION: Looking for a Supervisor to manage day-to-day operations of approximately 10-15 network surveillance technicians. Manage the surveillance and control of all network elements within Cox's network to insure the highest level of customer service, both internal and external. Collect, measure and evaluate daily operational metrics to validate successful operations and performance of team. Responsible for maintaining appropriate work force levels to maintain highest surveillance coverage standards. The Supervisor will be responsible for all network incident and outage notifi...