Experienced Collections Representatives
Kelly Services-Dallas, TX
EXPERIENCED COLLECTORS Summary: Responsible for collection, repossession, and recovery activity on past due or charged off automobile loans and leases Functions: * Outbound collection calls and letter campaigns in accordance with Loss Recovery guidelines. * Maintain follow-up on delinquent, or charged off accounts. * Locate and repossess the vehicle utilizing skip tracing techniques and tools * Responds to consumer communication to resolve complex account issues and customer inquires and disputes pertaining to contractual obligations * Recommends and obtains approval for necessary course of...