Marketing and Research Assistant
The Response Shop, Inc.-San Diego, CA
The Response Shop, an award-winning ad agency based in La Jolla, CA, needs help conducting customer satisfaction phone surveys for its prestigious client base. You will be calling customers of a top software company and interviewing them using a pre-approved questionnaire. Topics will include overall level of satisfaction with the product, favorite and most-used features, and biggest benefits of using the product. You will be responsible for maintaining accurate records of customer responses and providing a daily summary of calls made and call disposition. While this position is, initially,...