...a
better Nortel Telecommunications Analyst - Call Center – Direct Hire
is 30 seconds away...Nortel Telecommunications Analyst - Call Center – Direct Hire
Technisource-Charlottesville, VA, 22902
This direct hire, career opportunity pays $60-$70K/yr. Candidates with Nortel CS Series, other Nortel products, or major call center technology producst are encouraged to read further. - Analyze voice and call center technologies, provide strategic, operational, financial and technology related advisory services to the business. - Engineer, design, analyze, recommend, implement and provide emergency support for Global Voice Network & Voice Systems. - Provides the design, documentation, integration and mapping for Telephony, Messaging, IVR, CMS and other Call Center Solutions. - Engineering ...
Technisource Jobs
Technisource | Jacksonville, FL |
Deployment of debit card pin pad devices and a wireless intrusion detection system throughout the east coast. Technicians will arrive on site at appointed times and install up to 5 pin pads (typically 2) and 1 wireless access point. Upon completion the technician will move on to the next site on their list. Installation times will range from 1 hour to 1.5 hours and technicians will need to complete 4 a day with the possibility of night activity and up to 2 more being performed at in the evening.. Job Requirements: Understanding of computer/POS systems and the ability to follow straight forw...
Technisource | Washington, DC, 20431 | 4
· Identifies reoccurring user issues through research, documentation, escalation, and communication with technical support teams. · Acquires and maintains a highly competent level of knowledge on relevant products, current support policies, and methods of support delivery. · Author’s employee knowledge management articles in order to bring efficiency to the department. · Governs the ITHD Liaison Program to ensure that issues are being escalated and resolved through monthly trend analysis, and meetings with Tier II/III staff. · Attends management meetings and makes presentations as required....
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