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Expedia, Inc.-Dallas, TX, 75231
Req ID: 10512 Required Education: Bachelors Required Experience: 5-7 Years Description: Manager of Customer Retention Operations Strategy This role will lead operations strategy for high value customer retention at hotels.com North America. The primary objective of this role is to define operations strategy to meet business goals and requirements for high value customer retention programs. The individual will be responsible for defining and designing processes, policies and procedures to ensure superior customer service experience for high value customers. The individual should be a strateg...
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