Cash Applications Agent - Houston, TX
Waste Management, Inc.-Houston, TX, 77001
I. Job Summary Processes and records accounts receivable transactions. II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. - Handle requests for payment application status, payment issues, billing issues, business critical issues, refunds, and a variety of other customer service duties - Consistently and accurately follow all processes and procedures as outlined - Receive approximately 40-45 calls per day, recording and creating a ticke...