Instrument Technical Trainer
Thermo Fisher Scientific-Kalamazoo, MI
Position Summary: ESSENTIAL DUTIES, RESPONSIBILITIES, AND SCOPE Represent the company in a positive, professional manner in all dealings with employees, customers and representatives. To assure the highest level of customer satisfaction with Thermo Fisher Scientific products and services. Provide high level support and consultation to service personnel and customers in the North American marketplace. Serve as the interface between Service and Manufacturing, Engineering, Sales, and Marketing to assure product serviceability and identify opportunities to reduce warranty and installation costs...