Claims Supervisor- General Liability
Fireman's Fund Insurance-Dallas, TX
Key responsibilities: - Training, mentoring, providing technical guidance and managing performance for the claims investigation team - Ensuring that assigned staff are customer-focused in providing timely professional services - Serving as the technical lead to direct and review the daily transactions of staff and ensuring that all activities adhere to fair settlement practices - Completing and delivering performance appraisals of team members - Identifying trends in file handling practices which require team coaching and training - Conducting on the job training as required - Leading staff...