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Public Employees Credit Union-Austin, TX, 78701
Job Description: · Supervise branch operations for 6 branch locations. · Answer questions from members and staff regarding problem transactions and explain policies and procedures to members. · Responsible for maintaining proper internal controls for teller operations at all branches. · Responsible for maintaining a high level of professional services at all branch locations. · Assist in policy development so policies remain current. · Responsible for all branch procedures and procedure manuals. · Perform annual evaluations of Branch Managers and review evaluations on all branch employees. ...
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Excellent opportunity for a determined outbound call center operations manager! The Director of Outbound Operations leads the Outbound department to achieve operational and financial goals. This analytical and process driven professional is expected to demonstrate outbound expertise, strategic leadership and have proven experience with managing people. This person is responsible for the overall outbound Call Center management of their Rep teams, goal establishment and achievement, coaching and development and reporting. This person is responsible for staffing, hiring, training, developing a...
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