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Help Desk Support III

Serco Inc.-SAN DIEGO, CA, 92108, USA

Help Desk Support III Tracking Code 32186 Job Description Provides support to TORIS end users on a variety of issues to include proper operation, data replication, password resets and NIAPS server operation using the Global Distance Support Center trouble call process. Proactive support in monitoring ship data replication to shore side servers. Identifies, researches, and resolves technical problems with all TORIS applications, Tumbleweed replication and NIAPS. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ens...
 

Serco Inc. Jobs

Serco Inc. | Honolulu, HI, 96823, USA |
Centralized Scheduler - Pearl Harbor Tracking Code 32339 Job Description The Secretary II handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments. Duties include or are comparable to the following: a. Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures; determine which requests should be handled by the supervisor, appropriate...
Serco Inc. | Arlington, TX, 76015, USA | >5
USPS QA Testers/In Plant Tracking Code 32337 Job Description Responsible for all activities involving quality assurance and compliance with USPS equipment. Conducts inspections, audits, root cause problem analysis and proposes resolutions. May require a bachelor's degree or equivalent in area of specialty. Minimum 5 years related experience. USPS related testing experience can replace up to two years of quality experience. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. A certain degree of ...
 
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