Resolution Expediter (# 62877
Home Depot-Atlanta, GA, 30309, USA
Position Detail Resolution Expediter (# 62877) Atlanta, GA Date: 10/29/2009 Company: The Home Depot Category: Customer Service Type: Full-time Travel: None Relocation: no POSITION DESCRIPTION POSITION PURPOSE The associate in this position takes inbound communications from both internal and external customers via telephone, letter and e-mail. Provides excellent customer service via active listening and professional communication, and identifying root causes of customer issues. Resolves issues that fall within predetermined parameters and guidelines. Identifies problems that he/she cannot re...