Contact Center Supervisor
Infinity Contact-Cedar Rapids, IA, 52403
Infinity Contact is currently seeking a Contact Center Supervisor to join our growing company in Cedar Rapids. Grounded on Energy, Excellence and Execution, Infinity Contact cultivates customer relationships by acquiring, retaining and growing customers for our clients. The Contact Center Supervisor will lead a team of 15-20 B2B sales representatives. Responsibilities include building positive team rapport, supervising, directing and monitoring representatives to produce sales results. They will also be responsible for reviewing statistics, managing campaigns, coaching and motivating of repre...