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Jack Henry & Associates-Houston, TX, 77070
SUMMARY Under moderate supervision, provides product support to customers via the telephone and/or internet. Using product knowledge, provides the highest level of service to resolve the customer's issue and restore the customer to fully functioning status, while strengthening the customer-JHA relationship. ESSENTIAL FUNCTIONS - Provides level one troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolv...
Technical Support Representative Jobs in Houston, Texas Jobs
Jack Henry | HOUSTON, TX, 77219, USA | 3
Technical Support Representative Job Code: 6506 Location : HOUSTON, TX 77070 US Travel Involved: 10-20% Job Type: Full Time Job Level: Experienced Education: Associates Degree or Equivalent Category: Support/Installation Position Summary: SUMMARY Under moderate supervision, provides product support to customers via the telephone and/or internet. Using product knowledge,provides the highest level of service to resolve the customer's issue and restore the customer to fully functioning status, while strengthening the customer-JHA relationship. ESSENTIAL FUNCTIONS * Provides level one troublesh...
Jack Henry | HOUSTON, TX, 77219, USA | 3
Technical Support Representative (PassPort) Job Code: 6784 Location 1: HOUSTON, TX 77070 US Location 2: MONETT, MO 65708 US Location 3: MONETT, MO 65708 US Travel Involved: 0-10% Job Type: Full Time Job Level: Entry Education: Some college Category: Support/Installation Position Summary: SUMMARY Under moderate supervision, provides product support to customers via the telephone and/or internet. Using product knowledge,provides the highest level of service to resolve the customer's issue and restore the customer to fully functioning status, while strengthening the customer-JHA relationship. ...
Jack Henry & Associates Jobs
Jack Henry & Associates | Norcross, GA, 30092 |
Summary Statement Responsible for generating revenue within a software company by closing sales. Is tied to a specific field sales rep or field sales team. Sells to and services accounts via phone. Responsibility is usually limited to add-on sales to existing accounts or smaller new accounts. May be assigned to respond to e-mail inquires and orders. Usually responsible for non-complex and easy to close sales. - 75% - Responsible for generating sales via telephone to existing customer base. - 25% - Responsible for servicing the existing customer base as required.. Job Requirements: Education...
Jack Henry & Associates | Overland Park, KS, 66214 | 3
SUMMARY Under moderate supervision, develops dynamic content systems for newly built and existing web sites, per design specifications. Supports previously built web sites. ESSENTIAL FUNCTIONS - Consults with customers to gather design and content specifications and determine a general look for the site. - Designs and develops web applications. Tests, debugs and documents programs. - Provides support to end-users. Identifies, researches, and resolves technical problems. - Designs and builds relational databases. Develops strategies for retrieving data and implementing the database for use i...
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