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Technisource-San Antonio, TX, 78216
KEY RESPONSIBILITIES for TIER 1: --Provide prompt and courteous customer service --Experience/Familiar with Active Directory --Experience/Familiar with Remedy trouble ticketing System **Document and track trouble calls to final resolution **Create; update, monitor and assign remedy tickets **Follow priority matrix for Enterprise Service Desk (ESD) --Remote diagnostics and troubleshooting client workstations --Knowledge of Remote Desktop or other applications (BOMGAR, SMS Remote Tools, Dameware) ADDITIONAL RESPONSIBILITIES: --Keep up-to-date technically and applying new knowledge to your job...
Technisource Jobs
Technisource | Woodcliff Lake, NJ, 07677 | >2
Our client, a pharmaceutical company in Northern NJ, has a need for a Study Designer/Study Builder/Analyst for a one-year project. Responsibilities include working with Clinical teams in the development and support of Global Clinical Data Management Systems. Plan and coordinate database design, development, implementation, maintenance, and user support of clinical study databases in EDC or paper based trials. Provide technical expertise of the clinical teams via developing complex specification documents (for example reports and output specifications for the internal clients and external ve...
Technisource | Mooresville, NC, 28117 |
Technisource is seeking a mainframe QA specialist for a contract position near Charlotte, NC Responsibilities: - Lead analysis and design of a mainframe QA environment working with solution and engineering resources - Develop and implement methods, processes, and procedures to manage, schedule, and execute QA testing within a mainframe QA environment Scope and Additional Information: - These roles would carry over into 2010 program to help with implementation of the new mainframe QA environment.. Job Requirements: - IBM MVS OS - JCL experience - Knowledge of mainframe development languages ...
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