Resolution Expediter
The Home Depot-Atlanta, GA, 30308
Company: The Home Depot Job ID: 62877 Position Title: Resolution Expediter Working Location: GA - Atlanta Employment Status: Full-Time Required Experience: 2+ years Required Education: HS Diploma/GED Travel Required: None Job Description: POSITION PURPOSE The associate in this position takes inbound communications from both internal and external customers via telephone, letter and e-mail. Provides excellent customer service via active listening and professional communication, and identifying root causes of customer issues. Resolves issues that fall within predetermined parameters and guidel...