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Customer Service Operations Lead

Insight Communications-Columbus, OH, 43201, USA

Customer Service Operations Lead Sep. 14, 2009 - Nov. 14, 2009 Location: Columbus, OH Salary Range: $13 and Up Depending on Experience Exempt/Non-Exempt: Non-Exempt Benefits: Free Basic Cable, Medical, Dental, Vision, and 401K Employment Type: Full Time Department: Call Center Description: Under the direction of the Operations Supervisor, the Operations Lead is responsible for the support and ongoing assistance to fellow teammates to ensure that all activities, including those which contribute to the acquisition, satisfaction, and retention of customers, meet the high standards of Insight C...
 

Insight Communications Jobs

Insight Communications Company, Inc. | Evansville, IN, 47711 |
Installation Technician : Perform HSI (high speed internet) installations, provide customer education regarding services and respond to HSI related service calls that could not be resolve over the phone. Installation Technician Duties : - Complete disconnects, downgrades and non-pay disconnects. - Complete installations, reconnects and upgrades. - Complete pre-wires, post-wires and apartments box installations. - Use of VOM, SLM, drill, toner and various other hand tools. - Certify as a pole climber with climbers and ladders. - Understand and practice safety policies and use safety equipmen...
Insight Communications Company, Inc. | Louisville, KY, 40229 | 1
Summary: The Neighborhood Sales & Service Representatives are responsible for door to door sales, service, and marketing of Insight products and services-- Digital Cable, Telephone and High Speed Internet—to residential current customers, in pre-selected territories. Duties: JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO: • Responsible for canvassing targeted residential areas during hours and days specified by Sales Manager as needed to achieve sales goals. • Responsible for upgrading existing customers. • Meet weekly performance standards as specified by Sales Manager. • Present product and p...
 
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