Customer Service Representative
IBM-Research Triangle Park, NC, 27711, USA
* * Customer Service Representative Job ID GTS-0184559 Job type Full-time Regular Work country USA Posted 29-Oct-2009 Work city Research Triangle Park Job area IT & Telecommunications (non consulting) Travel up to 75%; travelling 5 days a week, home on weekends Job category Technical Services Business unit IT Maint Job role Customer Service Representative Job role skillset General Job description This role advises and guides the customer regarding the use of a broad range of products, offerings, and services. Following a standard call flow and problem handing processes (scripted or not scri...