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Verizon Business-Nashville, TN
Job Description Perform swivel chair change/release management activities between Verizon, customer and TPV systems. Coordinate activities across service towers to include scheduling, approvals, implementation analysis and reporting. Develop change control processes collaboratively with customers. Produce customer facing dashboards, documents, reports and presentations related to activities. Represent Verizon Business on Change Advisory Board. Requirements Familiarity with various service towers and change control systems/processes across Verizon. Ability to manage directly or matrix multip...
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Senior Account Executive Position Responsibilities: Consultative field sales position that manages a base of approximately 95 customers with an average annual telecom spend of $80, 000 per customer consisting of higher complexity services. Responsible for revenue retention and growth of high value customer base, resolving customer issues to ensure customer satisfaction. Typical calls are made to CEO/CIO or Telecom/IT Managers. Responsible for creating an ongoing relationship with Inside Sales (Telephone Account Managers), Sales Engineers, Implementation/Billing Specialists and vendor partne...
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