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Help Desk Management Consultant

TEKSystems-Washington, DC, 20539, USA

TEKsystems seeks a qualified Help Desk Management Consultant for a position with a large client in Washington, DC. This is a short term contract position that will not last longer than 2 months. In this role, you will review and analyze our client's current help desk structure. You will compare the current structure to industry standards. During the analysis phase, you will develop and validate business requirements and process flow diagrams. You will develop and deliver a recommendation to improve the help desk structure. Our client's goal is to determine the best solution for their help d...
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