Research Manager
Barnes & Noble.com-New York, NY, 10011
Barnes & Noble.com is looking for an individual who is a passionate researcher and loves the online space. As Barnes & Noble.com evolves, we are looking to better understand the modern online consumer, how they shop across offline and online shops, how they consume books and other media, and the new needs of consumers that can be met with the modern online experience. The Research Manager will focus on 2 main areas, including Customer Insights (customer satisfaction/NPS, customer needs and trends, segmentation, etc.) and Product Insights (helping us understand our business drivers, product ...