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Training Team Manager

Sears Holdings-Mobile, AL, 36607, USA

Job Title Training Team Manager Business Home Services - Customer Care Network State/City AL Mobile Job Description Builds customer loyalty by improving the skills of call center or web center customer service agents by facilitating procedural, systems, and soft-skills training. Provides direct supervision of class participants. Monitors performance, coaches for improvement, and provides feedback to team members. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and leading change management. Responsibilities/Skills/Experience Require...
 

Training Manager Jobs in Mobile, Alabama Jobs

Sears Holdings | Mobile, AL, 36607, USA |
Job Title Training Team Manager Business Home Services - Customer Care Network State/City AL Mobile Job Description Builds customer loyalty by improving the skills of call center or web center customer service agents by facilitating procedural, systems, and soft-skills training. Provides direct supervision of class participants. Monitors performance, coaches for improvement, and provides feedback to team members. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and leading change management. Responsibilities/Skills/Experience Require...
 
 

Sears Holdings Jobs

Sears Holdings Management Corporation | Hoffman Estates, IL, 60179 | 7-10
Sears Holdings Management Corporation provides corporate services to Sears Holdings Corporation (NASDAQ: SHLD) and its family of companies, including Sears Roebuck and Co. and Kmart Corporation. Sears Holdings Corporation is the nation's fourth largest broadline retailer with approximately 3,900 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, home electronics and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, and a bro...
Sears Holdings | Roanoke, VA, 24026, USA | 2
Job Title Loss Prevention Manager-Roanoke, VA Business Stores - Kmart State/City VA Roanoke Job Description Responsible for detecting, reporting, and resolving all issues related to Loss Prevention and Inventory Shortage. Directly involved in training store associates on all shrink reduction and Inventory Preparation programs. Supervises and trains Loss Prevention staff. ESSENTIAL FUNCTIONS: 1. Tours store daily, identifies deficiencies that cause shrink and implements corrective action or recommends corrective action to Store Manager/Director. 2. Detects and resolves internal and external ...
 
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