Training Team Manager
Sears Holdings-Mobile, AL, 36607, USA
Job Title Training Team Manager Business Home Services - Customer Care Network State/City AL Mobile Job Description Builds customer loyalty by improving the skills of call center or web center customer service agents by facilitating procedural, systems, and soft-skills training. Provides direct supervision of class participants. Monitors performance, coaches for improvement, and provides feedback to team members. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and leading change management. Responsibilities/Skills/Experience Require...