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CorpTax Inc.-Plano, TX, 75093
This job is the fully qualified, career-oriented, journey-level position as for an accomplished technical support analyst support ERP systems in a .Net/SQL Server ASP environment. · 95% on phone and responds to written or internet-based inquiries troubleshooting problems and questions. · Provides product support and assistance to our customers by phone, PC, facsimile and Remote support tools. · Answers non-technical questions regarding company products. · Documents clear and concise comments regarding customer problem and resolution. · Suggests solutions for the knowledge base system to hel...
Technical Support Analyst Jobs in Plano, Texas Jobs
Technology Service Professionals, Inc. | Plano, TX, 75026, USA | >5
Help Desk Analyst-Plano, TX Location: Plano, TX, TX Exempt/Non-Exempt: Non-Exempt Benefits: Medical, Dental, Vision, STD, LTD, Life, 401K Type: Full Time Department: Client Services Description: As aHelp Desk Analystyou will be responsible for first line support. Duties: Requirements to be considered are;•· Diagnose, troubleshoot and resolve issues over the phone in a fast paced-dynamic environment•· Answer incoming support request, inquiries via telephone and email to determine if problems are user, software or hardware related•· Analyze problems/issues/...
CorpTax Inc. | Plano, TX, 75093 | 5-7
This job is the fully qualified, career-oriented, journey-level position as for an accomplished technical support analyst support ERP systems in a .Net/SQL Server ASP environment. · 95% on phone and responds to written or internet-based inquiries troubleshooting problems and questions. · Provides product support and assistance to our customers by phone, PC, facsimile and Remote support tools. · Answers non-technical questions regarding company products. · Documents clear and concise comments regarding customer problem and resolution. · Suggests solutions for the knowledge base system to hel...
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