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Staples-Framingham, MA, 01702
JOB SUMMARY: Liaison between IS application support teams and appropriate business representatives for day to day and project support of Customer Service business applications, which include Kana, Click2Coach, Spark, Live Meeting, Talisma, and Knowledge Management. These systems are used in 6 business units, 9 contact centers and by 2000+ associates. Problem solving ability to provide primary problem diagnosis and coordinate resolution. Ensure root cause is determined and implement risk mitigation processes as appropriate. Become an expert in how applications are used in the business and pr...
Solutions Analyst Jobs in Framingham, Massachusetts Jobs
Staples | Framingham, MA, 01702 | 2-5
JOB SUMMARY: Liaison between IS application support teams and appropriate business representatives for day to day and project support of Customer Service business applications, which include Kana, Click2Coach, Spark, Live Meeting, Talisma, and Knowledge Management. These systems are used in 6 business units, 9 contact centers and by 2000+ associates. Problem solving ability to provide primary problem diagnosis and coordinate resolution. Ensure root cause is determined and implement risk mitigation processes as appropriate. Become an expert in how applications are used in the business and pr...
Staples Jobs
Staples | Manhattan, NY, 10165, USA | 3-5
External Job Title General Manager - Manhattan, NY Job Location City Manhattan Job Location State New York Reference # 38163BR Department Retail Store Management Hiring Manager Title Mgr District Responsibilities Position Summary:Establish and maintain an environment to support Easy Sales and Service. General Purpose:Customer Service, Operations, Results, People Development, Sales Management Role Qualifications: * Teach and reinforce behaviors that result in managers and associates delivering Easy Sales and Service * Coordinate and manage all store operations * Develop associates to achieve...
Staples | Charlottesville, VA, 22905, USA | 2-4
External Job Title Sales Manager - Charlottesville, VA Job Location City Charlottesville Job Location State Virginia Reference # 38153BR Department Retail Store Management Hiring Manager Title Mgr District Responsibilities Position Summary:Establish and maintain an environment to support Sales and Service. General Purpose:Customer Service, Results, Operations, People Development Role Qualifications: * Teach and reinforce behaviors that result in managers and associates delivering Easy Sales and Service * Develop associates to achieve results * Coordinate and manage all store operations Posi...
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