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Dispatcher I

SuddenLink-Beckley, WV, 25801

Job ID: 936 Position Description: JOB SUMMARY Under minimal supervision, the Suddenlink Dispatcher I monitors scheduled installations and service calls. Attends to multiple sources of information in a communication center Position Requirements: ILLUSTRATIVE ACCOUNTABILITIES - Provides quality internal and external customer service surrounding Suddenlink’s values - Prioritizes and dispatches customer service requests to available technicians; services as liaison between customer and technician - Communicates with technicians by phone, pager or e-mail to monitor completion of scheduled jobs a...
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