Accounts Receivable Research Clerk - Houston, TX
Waste Management, Inc.-Houston, TX, 77001
Job Responsibilities: - Contact Business Units and customers by phone and/or email to obtain proper payment posting instructions, and post payments timely and accurately. - Utilize Remedy (Issue tracking software) to capture work in progress and trend customer data. - Execute AS400 queries to determine proper payment posting. - Report any issues associated with the processing of payments by the outsource lock box provider. - Ensure Service Level Agreement (all transactions called on and attempted to post daily) and metric standards of 50 cleared items daily. - Identify Customer payments usi...