Service Manager - ITD - GD
IBM-Bangalore, IND
* * Service Manager - ITD - GD Job ID ITD-0266711 Job type Full-time Regular Work country India Posted 29-Oct-2009 Work city Bangalore Job area Consulting & Services Travel up to 10%; travelling 1 day a week Job category Project Management Business unit ServiceMgmt Job role Service Delivery Manager Job role skillset IT Service Management Job description ## Management of delivery in day-to-day operations for Service Management. * Ensure KPI compliance. * Ensure reporting requirements for ITD, DPE and Customer. * Support of the DPE in Major Incidents and drive major changes and releases. * In...