Patient Service Representative
Revenue Cycle Partners, LLC-Billings, MT, 59102
The Patient Service Representative I (PSRI) is responsible for interacting with patients and guarantors to resolve their hospital accounts in the most appropriate manner. Interaction is typically over the telephone and involves the use of many RCP and hospital systems and technologies. The PSR must understand and proficiently use the telephone, IVR, internet, voice mail, hospital patient accounting system, and other technologies. Since the PSR interacts directly with hospital patients, on behalf of the hospital client, exemplary customer service and telephone skills are essential to the per...