Bilingual Collections Representative
Kohl's Department Store-Menomonee Falls, WI, 53051
Position Hours - Weekday -1:30-10:00 PM Weekend - 7:00 - 3:30 PM (Hours are subject to change based on business need) Position Summary: Contacts customer accounts in a past due collection status with the objective of establishing payment arrangements to bring the account current. Communications are to be conducted in a professional and courteous manner in compliance with company and federal collection policies and procedures. Primary Responsibilities: · Under direct supervision, handles incoming and outgoing telephone calls to customers to establish acceptable payment arrangements on past d...