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Help Desk Specialist

Associated Bank-Green Bay, WI, 54306, USA

Help Desk Specialist Job Type: Full-Time Location: Northeast Wisconsin Client Location: Green Bay, WI (Holmgren Way) Schedule Will Vary: Yes Work Schedule: Mondays through Fridays, 8:00am-4:30pm, rotating weekend schedules Job Description: JOB SUMMARY Under the direction of the Helpdesk & Change Management Manager or Supervisor, provides support to end users on a variety of hardware, software and business application issues. Identifies, researches and resolves technical problems. Responds to telephone calls, ATM voicemails, emails, Webview Alerts and personnel requests for technical support...
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