better Telecommunications Specialist

Firstsource A leading global provider of business process management services Firstsource provides rewarding opportunities for talented, qualified and highly motivated individuals Now hiring Telecommunications Specialist Basic Purpose and Function: Administer Firstsource systems to ensure proper system functioning, data integrity, customer requests and client processing. Specific Duties and Responsibilities: - Oversee the day to day operations and administration of PBX, ACD, CDR, and Voice Mail, including performance monitoring, capacity and preventative maintenance; identify and implement ...

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