Claims Specialist
CIGNA-Denison, TX, 75020
Manages the accurate and timely adjudication of claims and administers disposition according to contractual benefits and company procedures. Provides direction and guidance regarding policies, procedures, workflows, claim service quality, and training needs. Responsible for monitoring claim service standards. Typically has B.A. degree and eight or more years of experience in benefits and claims administration with three or more years of management experience. May serve as a single point of contact for customer base to manage account, trend issues and develop action plans for improvement. Re...