Front Desk Agent
Great Wolf Lodge-Grapevine, TX, 76051
Job Summary Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Duties - Willingness to accept the most effective roll. - Welcomes guest by greeting, answering questions, responding to requests. - Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys. - Establishes credit by verifying credit cards or obtaining cash. - D...