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Cust Service Associate - Weekends & Evenings

Magellan Health Services-Maryland Heights, MO, 63043, USA

Cust Service Associate - Weekends & Evenings Requisition ID 5971 Full/Part Time Full-time Location Maryland Heights MO Description JOB SUMMARY Full time positions will be for Saturday and Sunday and week days from 5pm until 1 am. This position is a frontline service position communicating to Magellan’s members and providers Magellan programs, policies, and procedures. Responsibilities include answering incoming calls on eligibility, benefits, claims, and authorization of services from providers and members. Responsibilities also include the administration of intake documentation in the appr...
 

Customer Services Associate Jobs in Maryland Heights, Missouri Jobs

Magellan Health Services | Maryland Heights, MO, 63043, USA |
Cust Service Associate - Weekends & Evenings Requisition ID 5971 Full/Part Time Full-time Location Maryland Heights MO Description JOB SUMMARY Full time positions will be for Saturday and Sunday and week days from 5pm until 1 am. This position is a frontline service position communicating to Magellan’s members and providers Magellan programs, policies, and procedures. Responsibilities include answering incoming calls on eligibility, benefits, claims, and authorization of services from providers and members. Responsibilities also include the administration of intake documentation in the appr...
 
 

Magellan Health Services Jobs

Magellan Health Services | Maryland Heights, MO, 63043, USA | 3
Customer Svc Supvr -CMC - CS7103ES Requisition ID 6080 Full/Part Time Full-time Location Maryland Heights MO Description JOB SUMMARY: This position is responsible for the coaching and development of Customer Service Associates (CSAs). It is responsible for ensuring CSAs follow appropriate guidelines and processes in delivering a high caliber, efficient level of service to members and providers. The Customer Service Supervisor must create a team environment which motivates CSAs and contributes to operational excellence and self leadership. ESSENTIAL FUNCTIONS A. Review qualitative and quanti...
Magellan Health Services | Newtown, PA, 18940, USA | 1-3
Data Research & Reporting Analyst - CMC - OP8110EB Requisition ID 5421 Full/Part Time Full-time Location Newtown PA Description JOB SUMMARY Assists in the development and implementation of protocols, coordinates data collection, conduct data analysis and prepare and distribute reports. ESSENTIAL FUNCTIONS * Coordinate data collection and perform analysis and reports findings. * Develop and maintain databases for analysis of findings, including the development of project specific applications. * Serves as the QI liaison to the other departments. Responsibilities include assisting other CMC d...
 
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