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Telecommunications Specialist I

AmerisourceBergen-Charlotte, NC, 28208

- Monitors Lash Group’s PBX, Voice Mail and ACD systems. - Provides technical documentation on voice infrastructure and telecommunications-related procedures. - Responsible for alarm management and data backup processes. - Provides telecom activity reports from ACD and call accounting systems. - Collaborates with associates and Information Technology staff to improve phone features and telecommunications reports. - Trains associates on phone system hardware and software. - Troubleshoots and consults with vendors and service carriers. - Manages some purchasing and licensing activities. - Com...
 

Telecommunications Specialist Jobs in Charlotte, North Carolina Jobs

AmerisourceBergen | Charlotte, NC, 28208 | 3
- Monitors Lash Group’s PBX, Voice Mail and ACD systems. - Provides technical documentation on voice infrastructure and telecommunications-related procedures. - Responsible for alarm management and data backup processes. - Provides telecom activity reports from ACD and call accounting systems. - Collaborates with associates and Information Technology staff to improve phone features and telecommunications reports. - Trains associates on phone system hardware and software. - Troubleshoots and consults with vendors and service carriers. - Manages some purchasing and licensing activities. - Com...
 
 

AmerisourceBergen Jobs

AmerisourceBergen Corporation | Dallas, TX, 75219, USA | 5-7
EBI Project Manager Job Code :HRReq004439 Division :AmerisourceBergen Corporation Location :Dallas TX US Job Type :Full Time Career Level :See Job Description Below Education :Please Refer To Job Description Category :Information Technology Job Description : Work Location: Frisco Shifts: Not Applicable Positions Available: 1Position Summary Under general direction of the Director of EBI, responsible for participating in the planning and coordination of technology projects to ensure that goals and objectives of projects and deliverables are accomplished within specified timeframes and fundin...
AmerisourceBergen | Frisco, TX | 4
Position Summary Requires (1) to two (2) years of experience in a healthcare/Pharmacy related call center environment, physician's office or social service environment. Specialty Pharmacy experience is preferred but not required. Certified Pharmacy Technician is preferred but not required. Flexibility to work any shift between the hours of 7:00am to 7:00pm CST is required. Under the direction of the Benefit Supervisor, Program Manager and/or General Manager, acts as the patient’s advocate to ensure that the prescribed drug therapy and pharmacy care plan are followed as prescribed and also m...
 
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