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PBX Technician

TWD & Associates, Inc.-Athens, GA

PBX Technicians will support Avaya S8700 and Definity (PBX systems) and peripherals, monitor system’s performance and health in a proactive manner and take appropriate action to fix. Responsibilities / Duties - Support telecommunications system back-up and recover processes to ensure system integrity and re-start capability in event of system failure. - Generate needed reports and metrics on telecommunications system status and performance. - Perform routine job execution tasks to maintain system objects and account and respond to alarm activity. - Provide feedback for process improvements ...
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