Customer Account Representative
CORESTAFF Services-Dallas, TX, 75230
JOB RESPONSIBILITIES: · Initiate the RMA procedure upon customer request · Ensure that orders are entered correctly and timely into the tracking system according to the work procedures for the Customer Account Representative (CAR) · Provide all relevant information to customers (Order Status, RMA, AWB, Discrepancies, (etc) · Responsible for archiving all documents/ customer information correctly · Ensure that the administration kept by the order desk is in correspondence with the administration of the customer (Market Unit/Operator) · Monitoring the delivery performance, as agreed in the WL...