Customer Service Representative
Aerotek Professional Services-Milford, MA, 01757, USA
This position is responsible for overall coordination and processing of new patient medication orders and reorders. Duties -The resource will manage inbound calls and make outbound calls related to setting up specialty medication orders working with medical providers, customers, and other pharmacy staff to ensure patients receive their specialty medication in a timely manner -This includes verifying/re-verifying insurance benefits -Translating and entering new or refill prescriptions into the pharmacy information system -Communicating and collecting co pay amounts -Obtaining authorizations/...