better Job in Massachusetts at Cable TV System Operators

Executives who are focused on selling business telecommunications solutions toenterprise level clientele large strategic customers...

Sales Mgr Business Accounts - CB Full or Part Time: Full-time Primary Location WORCESTER, MA 01606 Work Schedule - Days: Monday - Friday Work Schedule - Hours: 8:30 a.m. - 5:00 p.m. Percent Travel Sales Mgr Business Accounts Keeping our consistency, keeping our focus. At Charter, it's all about the customer's experience. Charter employees are cooperative, helpful, trustworthy and resourceful. We are Good Neighbors to our employees, our customers and our communities. We value everyone. We invite you to our

North Central Division - Greater Boston Region CARE Customer Account Executive - Video Technical - New Bedford, MA (15 positions) Job Responsibilities: Elicits and records customer information and inquiries, following prompts from a computerized system. Troubleshoots and resolves technical problems over the phone in a single customer interaction to maximize the customer experience. Effectively gains the customer's cooperation to work through the trouble-shooting process, avoiding a truck roll. Researches

North Central Division/Greater Boston Region Technical Operations Title: Comm Technician 1 South Yarmouth, MA Schedule: Tuesday through Saturday 10:30am to 7:00pm. Job Responsibilities: Through classroom and field training learn the processes for: Perform requested and non-pay disconnects, adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services. Pre-wire single unit dwellings in order to provide ready hook-up capabilities

JOB SUMMARY SALES MANAGER-Business Accounts is responsible for recruiting coaching and supervising a team of direct sales Account Executives who are 100% focused on selling primary and ancillary communications solutions to NEW small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, managed security, managed internet router, toll free, additional email

CT1 Installs, reconnects, adds and/or changes video products and services in compliance with national electrical code (NEC). Adhere to Comcast procedures and safe work practices, National Electrical Code (NEC), the National Electrical Safety Code (NESC), the Occupational Safety and Health Act (OSHA), Department of Transportation (DOT) and local ordinances. Establishes safe work zones. Connects customer premise video entertainment equipment including but not limited to picture-in-a-picture, home theater, and

CT1 Installs, reconnects, adds and/or changes video products and services in compliance with national electrical code (NEC). Adhere to Comcast procedures and safe work practices, National Electrical Code (NEC), the National Electrical Safety Code (NESC), the Occupational Safety and Health Act (OSHA), Department of Transportation (DOT) and local ordinances. Establishes safe work zones. Connects customer premise video entertainment equipment including but not limited to picture-in-a-picture, home theater, and

News Reporter I Full or Part Time: Full-time Primary Location WORCESTER, MA 01606 Work Schedule - Days: Monday - Friday Work Schedule - Hours: 8:30 a.m. - 5:00 p.m. Percent Travel News Reporter I This position is a 'one-man-band' meaning the Reporter pretty much does it all (without the benefit of an Assignment Editor and/or Photographer). Keeping our consistency, keeping our focus. At Charter, it's all about the customer's experience. Charter employees are cooperative, helpful, trustworthy and resourceful

Account Executive III-CB Full or Part Time: Full-time Primary Location CHICOPEE, MA 01013 Work Schedule - Days: Monday - Friday Work Schedule - Hours: 8:30 a.m. - 5:00 p.m. Percent Travel Account Executive III-CB Keeping our consistency, keeping our focus. At Charter, it's all about the customer's experience. Charter employees are cooperative, helpful, trustworthy and resourceful. We are Good Neighbors to our employees, our customers and our communities. We value everyone. We invite you to our neighborhood

Account Executive I B2B CB Full or Part Time: Full-time Primary Location WORCESTER, MA 01606 Work Schedule - Days: Monday - Friday Work Schedule - Hours: 8:30 a.m. - 5:00 p.m. Percent Travel Account Executive I B2B CB Keeping our consistency, keeping our focus. At Charter, it's all about the customer's experience. Charter employees are cooperative, helpful, trustworthy and resourceful. We are Good Neighbors to our employees, our customers and our communities. We value everyone. We invite you to our neighborhood

or Technical Knowledge Required Strong knowledge of telecommunications products and services including but not limited...of marketing strategies and procedures Knowledge of telecommunications products and services Specialized or Technical Knowledge...

Broadband Tech I Full or Part Time: Full-time Primary Location WORCESTER, MA 01605 Work Schedule - Days: Sunday - Thursday Work Schedule - Hours: 8:00 a.m. - 4:30 p.m. Percent Travel Broadband Tech I All levels of industry experience welcome - pay will commensurate with experience Keeping our consistency, keeping our focus. At Charter, it's all about the customer's experience. Charter employees are cooperative, helpful, trustworthy and resourceful. We are Good Neighbors to our employees, our customers and

JOB SUMMARY Responsible for supervising the Customer Service Escalation staff and all of its daily functions as it pertains to the working of the call center operation. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. Supervise the daily activities of the Customer Service Escalation Specialists; coordinate work schedules and customer service activities; communicate customer service performance

IT'S MORE EXCITING HERE! Comcast founded in 1963, has grown into one of the world's leading communication and entertainment companies-focused on broadband cable, commerce and content. Comcast Cable is the country's largest provider of cable services, and has expanded to digital services, faster Internet and IP-enabled phone service, and innovative programming-over 250 cable channels, including popular channels like-E!, SportsNet, Exercise TV, The Golf Channel and more. Comcast connects with more than 24.7

Job Summary Under general supervision, responsible for covering news stories on location with camera person, developing the facts and background, interviewing those involved, writing the story and reading the story on the air. Fills in for the anchor when needed. Essential Functions of the position Assists the Assignment Editor planning the daily news coverage, reading newspapers, making telephone calls to generate story ideas. Covers news stories getting video, audio, and interviews for the story. Takes notes

or Technical Knowledge Required Strong knowledge of telecommunications products and services including but not limited...of marketing strategies and procedures Knowledge of telecommunications products and services Specialized or Technical Knowledge...

POSITION OVERVIEW: Under moderate supervision, perform basic installations, disconnects and service changes for residential customers cable, internet and telephone services; perform basic troubleshooting and repair for services from tap to consumer's electronic devices (TV, Modem, etc.). ESSENTIAL FUNCTIONS OF THE POSITION: Perform basic installations, disconnects, and reconnects, service changes, relocates and other tasks as defined. Troubleshoot and repair customer s cable, internet and telephone services

Job Summary Sells through door to door solicitation to a cross section of small business customers which may include more complex accounts. Responsible for selling communication solutions including high-speed data, Internet, video and voice for assigned area by promoting the features, benefits and value of Charter Business products and services. Achieve revenue, product and customer goals by developing and maintaining strong relationships with prospective customers. Responsible for all sales activities, from

JOB SUMMARY Responsible for selling strategic communication solutions including high-speed data, Internet, video and voice primary focus selling WAN, LBI, and VPN Services to large strategic customers. Achieve revenue and customer goals by developing relationships with prospective customers and maintaining long-term relationships with current customers. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy

North Central Division - Greater Boston Region Technical Operations Communication Technician 1 Norwell, MA - Schedule: Tuesday through Saturday 10:30am to 7:00pm. Job Responsibilities: Through classroom and field training learn the processes for: Perform requested and non-pay disconnects, adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services. Pre-wire single unit dwellings in order to provide ready hook-up capabilities

CT1 Installs, reconnects, adds and/or changes video products and services in compliance with national electrical code (NEC). Adhere to Comcast procedures and safe work practices, National Electrical Code (NEC), the National Electrical Safety Code (NESC), the Occupational Safety and Health Act (OSHA), Department of Transportation (DOT) and local ordinances. Establishes safe work zones. Connects customer premise video entertainment equipment including but not limited to picture-in-a-picture, home theater, and

CT1 Installs, reconnects, adds and/or changes video products and services in compliance with national electrical code (NEC). Adhere to Comcast procedures and safe work practices, National Electrical Code (NEC), the National Electrical Safety Code (NESC), the Occupational Safety and Health Act (OSHA), Department of Transportation (DOT) and local ordinances. Establishes safe work zones. Connects customer premise video entertainment equipment including but not limited to picture-in-a-picture, home theater, and

CT1 Installs, reconnects, adds and/or changes video products and services in compliance with national electrical code (NEC). Adhere to Comcast procedures and safe work practices, National Electrical Code (NEC), the National Electrical Safety Code (NESC), the Occupational Safety and Health Act (OSHA), Department of Transportation (DOT) and local ordinances. Establishes safe work zones. Connects customer premise video entertainment equipment including but not limited to picture-in-a-picture, home theater, and

Monday-Friday 8:00am-5:00pm. Foster relationships with office property developers, owners, and managers to support bringing new Comcast Business Services Data, Voice, and TV services to their properties. Proactively increase sellable business addresses through new building acquisition while operating within market capital guidelines. Actively participate in property owner and economic development organizations to support goals and foster overall goodwill for Comcast Business Services within the property owner

Monday-Friday 8:00am-5:00pm. Foster relationships with office property developers, owners, and managers to support bringing new Comcast Business Services Data, Voice, and TV services to their properties. Proactively increase sellable business addresses through new building acquisition while operating within market capital guidelines. Actively participate in property owner and economic development organizations to support goals and foster overall goodwill for Comcast Business Services within the property owner

Network Engineering Admin I Full or Part Time: Full-time Primary Location WORCESTER, MA 01606 Work Schedule - Days: Monday - Friday Work Schedule - Hours: 8:30 a.m. - 5;00 p.m. Percent Travel Network Engineering Admin I Keeping our consistency, keeping our focus. At Charter, it's all about the customer's experience. Charter employees are cooperative, helpful, trustworthy and resourceful. We are Good Neighbors to our employees, our customers and our communities. We value everyone. We invite you to our neighborhood

Field Auditor Full or Part Time: Full-time Primary Location WORCESTER, MA 01606 Work Schedule - Days: Tuesday - Saturday Work Schedule - Hours: 8:00 a.m. - 4:30 p.m. Percent Travel Field Auditor All levels of industry experience welcome - pay will commensurate with experience Keeping our consistency, keeping our focus. At Charter, it's all about the customer's experience. Charter employees are cooperative, helpful, trustworthy and resourceful. We are Good Neighbors to our employees, our customers and our

Quality Assurance Inspector I Full or Part Time: Full-time Primary Location WORCESTER, MA 01605 Work Schedule - Days: Tuesday - Saturday Work Schedule - Hours: 8:00 a.m. - 4:30 p.m. Percent Travel Quality Assurance Inspector I JOB SUMMARY Ensure customer premise wiring meets with all Charter Installation and Service specifications and assure a quality finished product. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality,

Network Specialist Full or Part Time: Full-time Primary Location OXFORD, MA 01540 Work Schedule - Days: Sunday - Thursday Work Schedule - Hours: 9:00 a.m. - 5:30 p.m. Percent Travel Network Specialist Keeping our consistency, keeping our focus. At Charter, it's all about the customer's experience. Charter employees are cooperative, helpful, trustworthy and resourceful. We are Good Neighbors to our employees, our customers and our communities. We value everyone. We invite you to our neighborhood to search

Broadband Tech I Full or Part Time: Full-time Primary Location CHICOPEE, MA 01013 Work Schedule - Days: Monday - Thursday, 11:30 a.m. - 8:00 p.m. Work Schedule - Hours: Sunday, 8:00 a.m. - 4:30 p.m. Percent Travel Broadband Tech I All levels of industry experience welcome - pay will commensurate with experience Keeping our consistency, keeping our focus. At Charter, it's all about the customer's experience. Charter employees are cooperative, helpful, trustworthy and resourceful. We are Good Neighbors to

- Responsible for achieving revenue goals for all products set by management - Manage and up sell existing client base - Develop new business by prospecting and cold calling - Communicate with internal support team daily - Saleslook certified - Account List Management - Accurate forecasting - Activity report - Achieve minimum monthly standards of performance Job Responsibilities - Prospecting - Seek new customers through various prospecting methods including monitoring competitive media including

JOB SUMMARY Under general supervision, assist with quality control research, perform audits for unauthorized connections by non-customers, basic only customers, HSD only customers, telephony only customers and complete safety field observation forms. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork Conduct field audits of taps; identify and disconnect any unauthorized connections Identify

JOB SUMMARY Ensure customer premise wiring meets with all Charter Installation and Service specifications and assure a quality finished product. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork Inspect and document Contract and In-house installation/service workmanship in accordance with company standards and documents Assist supervisor in following up on unacceptable inspections to ensure

JOB SUMMARY Responsible for technical support of LANs, servers and workstations in both regional and group offices. Also work with group staff to administer 10 to 50 user local networks and provide telephone support as required. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork Provide support for the LAN, servers & workstations, E-mail systems and Internet connectivity in a Microsoft TCP

The Retail Sales Representative will engage customers in a retail location and drive sales of Comcast's services including HDTV, high speed internet and digital telephone services. Responsibilities include educating, exciting, and assisting consumers by helping them understand the benefit of these services and selling the best possible solution to meet their needs. A successful Sales Representative will be able to communicate these advantages to consumers and place an order on their behalf at a designated location

POSITION OVERVIEW: Under moderate supervision, perform basic installations, disconnects and service changes for residential customers cable, internet and telephone services; perform basic troubleshooting and repair for services from tap to consumer's electronic devices (TV, Modem, etc.). ESSENTIAL FUNCTIONS OF THE POSITION: Perform basic installations, disconnects, and reconnects, service changes, relocates and other tasks as defined. Troubleshoot and repair customer s cable, internet and telephone services

POSITION OVERVIEW: Under moderate supervision, perform basic installations, disconnects and service changes for residential customers cable, internet and telephone services; perform basic troubleshooting and repair for services from tap to consumer's electronic devices (TV, Modem, etc.). ESSENTIAL FUNCTIONS OF THE POSITION: Perform basic installations, disconnects, and reconnects, service changes, relocates and other tasks as defined. Troubleshoot and repair customer s cable, internet and telephone services

JOB SUMMARY Responsible for dynamic job assignment, technician tracking, and job rescheduling functions using technical workforce management tools in Charter dispatch centers. Also responsible for relaying and recording information to field personnel via radio, telephone, messaging or other form of communications. This is an entry level position for this job family. ESSENTIAL FUNCTIONS OF THE POSITION Respond to customer service requests by prioritizing and dispatching service requests to available installation

Job Summary Responsible for working with the public to coordinate, schedule, and air productions on the public access channel for the viewers in the area served. Provide and maintain community messages on the public access channel. Essential Functions of the position Produce assigned minimum of community messages, program promotions and other information available for airing Oversee scheduling of the Public Access studio for cablecast productions Produce, direct and edit Company based community productions

system Track issue and receive cable and telecommunications equipment Process daily payments and balance cash...customer relations Knowledge of cable television and telecommunications products and services Knowledge of office procedures...

IP TECH SUPERVISOR - Work Schedule: Tues-Sat 2:00pm-10:30pm Job Description Supervise a team of Customer Account Executives including establishing performance goals, providing FOCUS and performance reviews, and supporting team and individual employee development. Partner with Team Manager to develop and lead an effective Customer Care team to achieve clearly defined, realistic productivity goals. Communicate and manage expectations for work adherence and compliance, work order accuracy and achievement

NCD/384 Advertising Sales - Responsible for achieving revenue goals for all products set by management - Manage and up sell existing client base - Develop new business by prospecting and cold calling - Communicate with internal support team daily - Saleslook certified - Account List Management - Accurate forecasting - Activity report - Achieve minimum monthly standards of performance - Prospecting - Seek new customers through various prospecting methods including monitoring competitive media

NCd/384 Advertsing Sales - Responsible for achieving revenue goals for all products set by management - Manage and up sell existing client base - Develop new business by prospecting and cold calling - Communicate with internal support team daily - Saleslook certified - Account List Management - Accurate forecasting - Activity report - Achieve minimum monthly standards of performance - Prospecting - Seek new customers through various prospecting methods including monitoring competitive media