JOB SUMMARY: Diagnose and accurately repair engines and equipment as assigned, in accordance with published service directives. TRAINING/EXPERIENCE REQUIRED: High school education or equivalency, in addition to one of the following: two years technical training and two years experience, or three year apprenticeship, or four to five years of hands-on experience. TASK AREAS and JOB RESPONSIBILITIES: PERFORM SERVICE and REPAIRS - Respond to customers courteously and professionally. - Involve the Assistant
JOB SUMMARY: Process customer complaints into a repair order. Coordinate with Assistant Service Manager for scheduling, current status, and completion. TRAINING/EXPERIENCE REQUIRED: High school education or equivalency required and two to three years mechanical and/or customer service background. CUSTOMER RELATIONS -Greet walk-in and telephone customers. Discuss service and support needs and advise them when we will be able to do the work required. -Answer customer inquiries about service/repair work. Give