MAJOR DUTIES/RESPONSIBILITIES: - Responsible for processing bi-weekly payroll on SAP for exempt and non-exempt staff (500+/- employees) - Explain payroll and time entry policies and procedures; research and respond to inquiries from management, employees and third parties. - Prepare and enter adjustments in system to correct employee records. - Review time-entry validation and other payroll reports to verify accuracy of time-entry and resulting pay implications; follow-up to ensure accurate and
system Track issue and receive cable and telecommunications equipment Process daily payments and balance cash...customer relations Knowledge of cable television and telecommunications products and services Knowledge of office procedures...
Comcast Cable Southern Division Advanced Solutions Center The Advanced Solutions Center supports many product lines with various service requirements utilizing a number of diverse applications to assist our Customers. The role of the Resource Management Specialist is to manage a variety of activities around forecasting, staffing, skill assignments, scheduling and quality assurance of agents to ensure the Call Center's strategic priorities and objectives are delivered in an efficient and cost effective manner
Comcast Southern Division Advanced Solutions Center The Advanced Solutions Center supports many product lines with various service requirements utilizing a number of diverse applications to assist our Customers. The role of the Resource Management Specialist is to manage a variety of activities around forecasting, staffing, skill assignments, scheduling and quality assurance of agents to ensure the Call Center's strategic priorities and objectives are delivered in an efficient and cost effective manner.