better Job in Ohio at Cable TV System Operators

Primary Responsibilities Acquire new and upgrade current subscribers by conducting door-to-door canvas, appointment or referral solicitation in assigned territory Prepare and execute subscriber sales application, arranging for installation date, collecting and remitting revenues as prescribed Systematically review assigned territory to insure dwelling units are contacted on a prescribed, periodic basis Communicate specific market situations, offers and marketing

JOB FUNCTION:Responsible for the installation of cable TV equipment in customer homes: includes interior coaxial wiring, exterior drops from pole or pedestal to house ground block and laying of underground coaxial cable.RESPONSIBILITIES: - Complete daily assigned units of installation work. - Maintain accurate work-order sheets. - Maintain company vehicle; ensure proper tools and equipment are stocked daily. - Assist other technicians as required. - Up-date work completion via two-way radio.REQUIREMENTS: - High

Responsible for offering product information, answering billing inquiries, offering sales promotions, conduct account research, and resolve subscriber concerns. To maintain a positive relationship with all customers.High School diploma or GED. minimum of one year previous customer service experience. Six months CRT/PC skills. Good analytical/problem solving skills & verbal and written communication skills. Strong math skills. Must have the ability to work 2nd shift to include weekends and evenings.Must be able

JOB FUNCTION:Responsible for the installation of cable TV equipment in customer homes: includes interior coaxial wiring, exterior drops from pole or pedestal to house ground block and laying of underground coaxial cable.RESPONSIBILITIES: - Complete daily assigned units of installation work. - Maintain accurate work-order sheets. - Maintain company vehicle; ensure proper tools and equipment are stocked daily. - Assist other technicians as required. - Up-date work completion via two-way radio.REQUIREMENTS: - High

JOB FUNCTION:Present and/or sell Road Runner and Cable Commercial Internet Services to business customers. Meet and exceed all assigned Division goals, including revenue expense.RESPONSIBILITIES: - Inform potential customers of the products and services available. - Answer questions on all aspects of Road Runner and Cable commercial service. - Compose, fax or email proposals to potential customers. - Coordinate access, network and Internet services to customers. - Present and thoroughly explain service

JOB FUNCTION:The primary responsibility will be to supervise Dispatch Coordinators and Dispatchers in a centralized Dispatching Department. Will handle the most difficult customer inquiries and complaints referred by dispatchers and solves the problems. Monitor and ensure compliance with Corporate and Divisional standards. Participate in the hiring/selection process to assure budgeted resources are maintained. Cooperate with internal and external customers to ensure all needs and expectations are met. Other

JOB FUNCTION:Present, sell Business Class Internet Services and Commercial Cable services to business customers. Meet and exceed all assigned Division goals, including revenue growth. This position will work out of the Cincinnati office on a daily basis. RESPONSIBILITIES: - Inform businesses of the products and services available. - Answer questions on all aspects of Business Class and Commercial Cable services. - Compose, fax or email proposals to potential customers. - Coordinate access, network and Internet

Tasks/Accountabilities include but are not limited to: 1-Promotes customer retention and reduces bad debt by collecting monies via telephone and in the field from delinquent and non-pay disconnected accounts across all product lines including Cox Media and Cox Business Services while remaining in accordance with State and Federal privacy and collection laws. 2-Promotes positive customer relations by effectively communicating with customers, both on the phone and in person. Reduces equipment loss by recovering

Primary Responsibilities Create synergy around the selling process and optimize sales performance through a partnership with Marketing and the supervisory staff Insure timely responses to all customer inquiries that result in excellent customer satisfaction and achieving business objectives Work with personnel and customers to resolve difficult subscriber questions and/or problems Analyze and monitor daily telephone activity to ensure compliance with performance standards Ensure individual and departmental

Posting Job Description Provides Human Resources support and direction to managers, supervisors and employees within a Call Center Environment for the purpose of supporting the business initiatives, enhancing performance and gaining a return on investment. Responsible for implementation of human resources practices and procedures including compensation, recruiting, EEO, benefits, discipline, coaching, legal compliance, training, policies etc. PRINCIPAL RESPONSIBILITIES: Consults with line managers and employees

Posting Job Description Part-Time Openings for Morning, Afternoon and Evenings! Available Shifts: 9-1 M-Thursday & 10 - 2 Sat; 1-5 M-Thursday & 10 -2 Sat; 5-9 M-Thursday 10 -2 Sat. Time Warner Cable Midwest Region has 20 immediate opening in our Outbound Call Center. We seek an articulate, enthusiastic, and money motivated individual. We offer a guaranteed salary of 8.50 per hour + commissions. Realistic earnings potential of $200 to $350 per week. Work 20 hours per week selling Digital Telephone, Cable

in five geographic regions New York Texas Ohio the Carolinas and southern California...Extensive knowledge of data networking telecommunications cable managed security and remote access products and services necessary...

Brief Job Description:Monitoring and directing employees in all aspects of retention, order entry, and work order errors in order to reduce churn andensure a positive subscriber experience.Responsibilities:Coaching, and counseling of direct reports for improved performance, and takingappropriate action when needed. Assure that quality customer service is provided inaccordance with Company Policies and Procedures.Generate and maintain necessary reports outlining the activity and results of thedepartment. Analyze

Brief Job Description:Next Class starts in December.Time Warner Cable is seeking motivated, friendly, dependable professionals to consult with our customers regarding billing, general requests, addition of products and services and basic technical questions.Our goal is to consistently provide a positive, all-inclusive customer experience. To accomplish this, our customer care and sales associates must: - Build customer relationships - Own every customer s experience to drive satisfaction and first contact

(Columbus, OH) - Customer Service Supervisor Jul. 30, 2009 - Dec. 31, 2009 Location: Columbus, OH Salary Range: Salary Commensurate w/ experience Exempt/Non-Exempt: Exempt Benefits: Medical, Dental, Vision, 401K, FREE CABLE, Discount on Phone and Internet + more Employment Type: Full Time Department: Customer Care Description: General Summary Provide leadership to ensure Insight products and services are accurately presented to customers and that sales, productivity and quality performance goals are exceeded

Brief Job Description:Responsible for maintaining and retaining existing customers who are planning todisconnect by promoting the benefits of cable services and following special retentionpromotions as necessary.Responsibilities:Retention Associate will up-sell the customer to a bundle package by promoting the benefits and values of services to the customer. Must maintain superior knowledge of TWC s competitions current pricing and promotional offers. Will be responsible to meet and exceed assigned sales and

Perform customer drop installations complete from tap to customer equipment in single and multi-family dwellings including prewired units; perform installations adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide services to the customer. Review all requested services with the customer in order to ensure understanding and agreement. Survey the installation route and review proposed route with the customer in order to obtain agreement on

This position is for the TRR West System - Brookside, OH location Position Summary: Supervises a team of technical services personnel providing service and installation and maintenance activity. Major Duties Oversee daily technical operations, both fulfillment and maintenance. Ensure proper routing, scheduling, and completion of all scheduled installation and service, on demand installation and service, scheduled maintenance, and on demand maintenance. Ensure technical operation teams meet Comcast's standards

This position is for the TRR West System - Brookside, OH location Position Summary: Supervises a team of technical services personnel providing service and installation and maintenance activity. Major Duties Oversee daily technical operations, both fulfillment and maintenance. Ensure proper routing, scheduling, and completion of all scheduled installation and service, on demand installation and service, scheduled maintenance, and on demand maintenance. Ensure technical operation teams meet Comcast's standards

Posting Job Description Service Techinician MAJOR FUNCTION: To install and service cable television equipment at the customer residence in a timely and efficient manner to ensure quality customer service. SPECIFIC DUTIES: - Connect all new customer and upgrade cable services at the customers' residence. - Disconnect cable services as requested by customer or for non-pay - Find, diagnose and repair customer service problems. - Locate, diagnose and repair signal leakage problems. - Respond to outages

Posting Job Description Hours: 4:30 to 8:30pm T-F, 1:30 - 5:30pm Sat Brief Job Description: Answer incoming telephone inquiries from subscribers related to billing and collections. Operate the computer system, communicate effectively with customers, and collect on past due accounts. Responsibilities: Read and interpret the customer's ledger, cable services, and collection screens. Utilize Icoms GUI billing system. Collect on past due accounts and make payment arrangements as necessary. Communicate

segments within the Time Warner Cable Mid Ohio Division service area...record in Solutions Applications selling preferably in telecommunications and data applications strong presentation business writing...

Job Code TWCGEA250 Executive Assistant Nonexempt Posting Job Title Executive Assistant Posting Job Description The Time Warner Cable Corporate office currently seeks an Executive Assistant for our Human Resources Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position. Essential Job Functions: This position will support two VPs in the Human Resources Department and will primarily have responsibility for preparing

Posting Job Title NOC Surveillance Specialist Posting Job Description **** This is a 24/7/365 operation. Applicants must be able to work a 4 day work schedule: 12 noon-11pm or 10 pm-9 am. **** 1. Purpose: The purpose of this position is to provide 24/7 outage detection and resolution support for the division in a manner consistent with Time Warner Cable policies, procedures, quality standards, customer needs and applicable local, state, and federal regulations. 2. Essential Job Functions:

Job Code TWCFAC800 Supervisor, Accounting Exempt Posting Job Title Supervisor, Accounting Posting Job Description The Time Warner Cable office currently seeks an Accounting Supervisor for our Midwest Region Office Accounting Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position. Essential Job Functions: Coordinates and manages certain activities related to the recording of revenue, programming, franchise

Description: Develops and directs overall technical support of all products for CCI's customer service function. Develops and implements policies for the resolution of service related inquiries. Provides a variety of customer service support duties to customers. Ensures timely and accurate information is provided to customers in a professional manner. Responds to inquires through phone, mail email and/or face to face contact with customers. Promotes and sell the company's products and services. Provides

MAJOR FUNCTION: The purpose of this position is to sell cable television, digital telephone, and road runner broadband services in-person to potential subscribers and to sell upgrade services to existing subscribers.RESPONSIBILITIES: - Canvasses assigned sales territory and solicit orders for new or upgraded services - Completes customer orders and weekly sales activity reports - Attends all sales training and department meetings - Installs, explains, and educates customers in upgrade situationsREQUIREMENTS

JOB FUNCTION: To acquire new customers and upgrade current customers through door-to-door sales calls. RESPONSIBILITIES: Acquire new cable subscribers through door-to-door sales in sweep, audit, direct to home, and new markets, using the ICOMS database. Contact requirements: Reach the minimum number of potential customers per week in sweep, audit and new markets and the minimum number of potential customers per week in the Direct to Home market. During the contact the DSA is expected to exhibit a high level

Regional director empowered with the definition, prioritization and execution of best practices research that fully aligns with target segments and opportunities. Acts as regional research lead managing, developing and implementing research policies and programs for entire span of Ad Sales Region working closely with other product and promotions directors including corporate. - Collaborate with Head of Regional Marketing and corporate VP of Research on national/regional and local research initiatives and priorities

Regional lead empowered with the definition, prioritization and execution of best practice marketing products across research, programming and creative packaging that fully align with target segments and opportunities. Owner of communications, brand and product presentations and tools to support client development and sales across the lifecycle working closely with other Product and Corporate leads in full footprint enablement Work with Head of Regional Marketing and Sales to determine market and segment priorities

and or video solutions in the commercial telecommunications market...

and or video solutions in the commercial telecommunications market...

Cable or telecommunications industry experience preferred...

General Summary Answer English/Spanish customer phone calls, inputting services and covering a full range of services in a prompt and professional manner so callers receive accurate information regarding the resolution of transactions. Primary Responsibilities Offer and sell new services to new and existing customers who call in to inquire Provide prompt resolution of customer inquiry by providing appropriate billing, service, programming and/or maintenance information Exceed

Knowledge of telecommunications infrastructure and equipment including routers switches Frame...

Position SummaryResponsible at the regional and divisional level, for the overall coordination of parts of projects that introduce services, processes and systems that support the Mid West Region. This includes business intelligence in assisting in the execution of project, integration, training and deployment (including documentation) of process used by operations, IT, system personnel and other departments with Time Warner Cable to facilitate implementation of all related projects. This position will collect

Brief Job Description:Responsible for maintaining and retaining existing customers who are planning todisconnect by promoting the benefits of cable services and following special retentionpromotions as necessary.Responsibilities:Retention Associate will up-sell the customer to a bundle package by promoting the benefits and values of services to the customer. Must maintain superior knowledge of TWC s competitions current pricing and promotional offers. Will be responsible to meet and exceed assigned sales and

Develops and directs overall technical support of all products for CCI's customer service function. Develops and implements policies for the resolution of service related inquiries. Provides a variety of customer service support duties to customers. Ensures timely and accurate information is provided to customers in a professional manner. Responds to inquires through phone, mail email and/or face to face contact with customers. Promotes and sell the company's products and services. Provides operational

Looking to enhance your career with a company that offers stability and growth? Three to five years proven track record in sales leadership (of a Hunting team") of either Telephony/Datacom or any technical application/solution sales. Business Class is a service of Time Warner Cable that provides high- speed data and voice solutions to business of all sizes. TWC Business Class products include; Data Connections & Internet Access (Metro Ethernet, SONET, and DOCSYS), Voice Solutions (Business Lines

Looking to enhance your career with a company that offers stability and growth? Three to five years proven track record in sales leadership (of a Hunting team") of either Telephony/Datacom or any technical application/solution sales. Business Class is a service of Time Warner Cable that provides high- speed data and voice solutions to business of all sizes. TWC Business Class products include; Data Connections & Internet Access (Metro Ethernet, SONET, and DOCSYS), Voice Solutions (Business Lines

** This position will allow the successful candidate to be located in either of the following cities: Akron, OH, Erie, PA, or Warren, OH. Looking to enhance your career with a company that offers stability and growth? Business Class is a service of Time Warner Cable that provides high- speed data and voice solutions to business of all sizes. TWC Business Class products include; Data Connections & Internet Access (Metro Ethernet, SONET, and DOCSYS), Voice Solutions (Business Lines, PRI Lines, 800

Part-Time Openings for Morning, Afternoon and Evenings! Available Shifts: 9-1 M-Thursday & 10 - 2 Sat; 1-5 M-Thursday & 10 -2 Sat; 5-9 M-Thursday 10 -2 Sat. Time Warner Cable Midwest Region has 20 immediate opening in our Outbound Call Center. We seek an articulate, enthusiastic, and money motivated individual. We offer a guaranteed salary of 8.50 per hour + commissions. Realistic earnings potential of $200 to $350 per week. Work 20 hours per week selling Digital Telephone, Cable and Road Runner Services.

General Summary Answer phone calls, inputting services and covering a full range of services in a prompt and professional manner so callers receive accurate information regarding the resolution of transactions. Primary Responsibilities Offer and sell new services to new and existing customers who call in to inquire Provide prompt resolution of customer inquiry by providing appropriate billing, service, programming and/or maintenance information Exceed or maintain minimum

Customer Service Operations Lead Sep. 14, 2009 - Nov. 14, 2009 Location: Columbus, OH Salary Range: $13 and Up Depending on Experience Exempt/Non-Exempt: Non-Exempt Benefits: Free Basic Cable, Medical, Dental, Vision, and 401K Employment Type: Full Time Department: Call Center Description: Under the direction of the Operations Supervisor, the Operations Lead is responsible for the support and ongoing assistance to fellow teammates to ensure that all activities, including those which contribute to the acquisition

Job Summary: Works in a call center under close supervision. Handles residential customer calls for new or additional video, telephone, or high-speed internet services. Is expected to maximize revenue and achieve sales goals and objectives by identifying selling opportunities based on customers needs and then matching Cox Products and Service to those needs. Expected to take care of customer's needs, questions, or problems, while promoting and educating prospects and customers on all Cox services. Maintain

Columbus Ohio Customer Sales and Service Representative Jun 09...

(Columbus, OH) - Direct Sales Reps Mar. 16, 2009 - May. 27, 2009 Location: Columbus, OH Salary Range: 100% Commission Exempt/Non-Exempt: Exempt Benefits: Medical, Dental, Vision, 401K, FREE CABLE, Discount on Phone and Internet + more Type: Full Time Department: Direct Sales Description: Summary: Direct Sales Representatives are responsible for door to door sales and marketing of Insight products and services-- Digital Cable, Telephone and High Speed Internet?to residential non-customers, in pre-selected territories